Lindsey-Anne Knox attended site on behalf of Wishing-Well and conducted 3 one day courses. The course was extremely well received providing attendees with an insight into mental health, anxiety, alcohol, drugs and depression. She provided excellent guidance in relation to behavioural patterns, coping strategies and general awareness. Lindsey-Anne researched and incorporated Wilson James Employee assistance program which enhanced employee awareness. There was excellent group participation and Lindsey-Anne’s style of engagement made people feel at ease and able to share experiences.
The course has resulted in a positive behavioural change in how staff communicate with each other and customers. Several Staff members have also commented on how the course has helped them personally and how it has assisted them in assimilating their own behaviours.
Training evaluation forms were provided and comments are included below.
I would highly recommend this course.
“I will take away with me the confidence to ask people if they are OK”
“I can relate to the subjects from today and it helped me understand how to deal with issues in the future both at work and home”
“Excellent we should receive an input like this annually”
“Really well presented, really helpful and I will use in the future”
“I really enjoyed the training it opened my eyes to many things in myself and others”
“Relaxed atmosphere, no pressure and able to open up”
“More training like this”